CONTACT

Get in Touch

Thank you for your interest in LUMIQ. We're here to assist you and welcome your inquiries.
  • Our office

    Unit 20/39 Essex St, Pascoe Vale VIC 3044
  • Get in touch

    Contact@Lumiq.com.au
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FAQs

Your Inquiries, Our Solutions

How can I contact customer support?

We're here to help you with any questions or issues you might have! Our dedicated customer support team can be reached through the following channels:

Email: Send us an email at our dedicated support address, and we will get back to you within 24 hours. Please include as much detail as possible about your inquiry to help us assist you more efficiently.

Phone: For immediate assistance, feel free to call. Our support team is available 24/7 to ensure you receive the help you need at any time.

Support Ticket: If you're an existing customer, you can log into your account on our website and submit a support ticket. This method is recommended for detailed support requests, and our team will follow up within one business day

What are your business hours?

  • Our support team is available 24/7 to ensure you receive the help you need at any time.

What payment methods do you accept?

At LUMIQ, we aim to make our payment process as convenient and secure as possible for you. We accept a variety of payment methods to ensure that you can choose the one that best suits your needs. Currently, we accept the following payment methods:

  • Direct Debit: Ideal for regular payments, such as subscriptions or ongoing services

  • PayPal: A secure and quick way to make payments online

  • Credit Cards: We accept all major credit cards, including Visa, MasterCard, and American Express

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